Privacy Policy
Last Updated: September 2026
Definitions
For the purpose of this Privacy Policy:
- “You,” “your,” “yours,” and “User” refer to any person accessing or using the FoodOS website, application, platform, or related services.
- “FoodOS” refers to the restaurant technology products and services offered under the FoodOS brand.
- “Company,” “we,” “us,” and “our” refer to Wingage Technologies LLP, the owner and operator of FoodOS.
Scope of This Policy
This Privacy Policy describes how Wingage Technologies LLP collects, uses, stores, processes, and protects information when you interact with FoodOS.
This policy applies to FoodOS platforms and services, including:
- The FoodOS website
- FoodOS applications and software
- Demo and enquiry forms
- Restaurant POS services
- Online ordering services
- Related digital services and integrations provided through FoodOS
By accessing or using FoodOS, you acknowledge the data practices described in this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page. We encourage users to review this Privacy Policy periodically to stay informed about how their information is handled.
1. Information We Collect
We may collect personal and non-personal information when you interact with FoodOS.
Information may be collected when you:
- Visit the FoodOS website
- Request a product demo
- Submit an enquiry
- Contact our team
- Register or use FoodOS services
- Use FoodOS applications or software
- Make payments
- Interact with features, services, or integrations available through FoodOS
1.1 Personal Information
Depending on your interaction with FoodOS, personal information may include:
- Name
- Restaurant or business name
- Email address
- Phone number
- City
- Business type
- Number of outlets
- Information submitted through enquiry or demo forms
- Account or business information provided while using FoodOS
- Other information you voluntarily provide to us
1.2 Non-Personal Information
We may collect technical and usage information such as:
- Browser type
- Device information
- IP address
- Pages visited
- Website interactions
- Referral source
- Usage patterns
- Other analytics information
This information may be aggregated and used to understand how users interact with FoodOS.
2. How We Use Your Information
We may use information collected through FoodOS to:
- Provide and operate FoodOS products and services
- Respond to enquiries
- Schedule and conduct product demonstrations
- Communicate with customers and prospective customers
- Provide technical and customer support
- Maintain and improve our products and services
- Understand how users interact with our website and services
- Improve user experience
- Process transactions and payments where applicable
- Send service-related communications
- Send product information, promotional communications, or offers where permitted
- Prevent fraud, misuse, or security incidents
- Meet legal and regulatory requirements
We do not sell, trade, or rent your personal information to third parties for their own marketing purposes without your consent.
3. Service Providers and Third Parties
We may use third-party service providers to support FoodOS operations.
These may include providers involved in:
- Website hosting
- Cloud infrastructure
- Email communication
- Analytics
- Payment processing
- Customer support
- Business communication
- Software integrations
- Database management
Such providers may access personal information only where required to perform services on our behalf and are expected to handle such information appropriately.
We may also disclose information where required by law or where reasonably necessary to:
- Comply with legal obligations
- Respond to lawful government requests
- Protect our rights or property
- Prevent fraud
- Protect users or the public
4. Analytics
We may use analytics and measurement services, including tools such as Google Analytics, to understand website traffic and how users interact with FoodOS.
Analytics information may include:
- Pages visited
- Session information
- Traffic sources
- Device and browser information
- Website interactions
- Conversion events
This information helps us improve FoodOS and evaluate the effectiveness of our marketing activities.
5. Cookies
FoodOS may use cookies and similar technologies to operate and improve the website.
Cookies may include:
Essential Cookies
Required for basic website functionality.
Analytics / Insight Cookies
Used to understand how visitors interact with the website and improve user experience.
Marketing Cookies
May be used to understand marketing campaign performance and provide relevant marketing experiences.
You may control cookies through your browser settings.
Disabling certain cookies may affect some website functionality.
6. Third-Party Applications and Integrations
FoodOS may integrate with third-party applications, platforms, payment services, or other systems.
When you choose to use such integrations, information may be exchanged with the relevant third-party provider as required to provide the integration.
Third-party services operate according to their own privacy policies and terms.
Wingage Technologies LLP is not responsible for the privacy practices of independent third-party service providers.
7. Data Security
We implement reasonable technical and organizational security measures designed to protect information against:
- Unauthorized access
- Misuse
- Loss
- Disclosure
- Alteration
- Destruction
Where appropriate, information transmitted between users and FoodOS may be protected using secure communication technologies such as SSL/TLS.
However, no internet-based service or electronic storage system can guarantee absolute security.
8. Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide FoodOS services
- Maintain customer relationships
- Fulfil contractual requirements
- Meet legal obligations
- Resolve disputes
- Prevent fraud
- Enforce agreements
Information that is no longer required may be deleted or anonymized in accordance with applicable requirements.
9. Data Deletion
You may request deletion of your personal information, subject to applicable legal, contractual, and operational requirements.
Requests may be submitted to:
Email: marketing@whatscom.io
10. User Rights
Subject to applicable law, users may have the right to:
- Request access to their personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Opt out of marketing communications
Requests may be submitted using the contact details provided below.
11. Marketing Communications
Where permitted, we may send communications regarding FoodOS products, services, updates, offers, or other relevant information.
You may opt out of marketing communications by:
- Using the unsubscribe option provided in applicable communications; or
- Contacting us directly
Service-related and transactional communications may still be sent when required to provide FoodOS services.
12. Business Transfers
If Wingage Technologies LLP is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that transaction.
Any successor organization may continue to process information in accordance with applicable laws and the commitments described in this Privacy Policy.
13. Compliance With Applicable Laws
Wingage Technologies LLP processes personal information in accordance with applicable data protection and privacy laws, including the Digital Personal Data Protection Act, 2023 of India, where applicable.
14. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, contact: